Shipping Policy

We ship across India to all serviceable PIN codes via our courier partners. If you're ordering from outside India, contact us before checkout to confirm whether international delivery is available for your location.

• Orders are typically processed and dispatched within 1–2 business days of confirmation, excluding Sundays and public holidays.
• During sale periods or festive collections, processing may take slightly longer — any delay beyond our standard window is communicated by email or SMS.

• Metro cities: 2–4 business days from dispatch.
• Other serviceable locations: 4–7 business days from dispatch.

These are estimates from our courier partners, not guarantees — weather, regional restrictions, or courier network delays can occasionally affect them.

Free delivery on orders above ₹999. Below that, delivery is a flat ₹79, shown at checkout before payment — nothing is added after you've completed your order.

Once dispatched, you'll receive a tracking link by email/SMS. You can also check status anytime from Account → Orders.

All fragrance orders are packed in tamper-evident, cushioned packaging designed to protect glass bottles and bakhoor jars in transit.

If an order can't be delivered after multiple attempts — an incorrect address, or the recipient being unavailable — it's returned to us. We'll get in touch to arrange re-shipment (additional shipping may apply) or process a refund minus original shipping costs.